Privacy policy
This is a translation of our French privacy policy. In case of any discrepancy, the French version prevails.
Who processes your data
EikoSim, 98-100 avenue Aristide Briand, 92120 Montrouge, France, registered with the Nanterre Trade and Companies Register (RCS) under number 822 231 981.
For any question about your data, or to exercise your rights: .
No data protection officer has been appointed, as this is not mandatory given our activity and our size.
What we collect, and why
When you book a meeting
You give us your name, your business email address, your company and the subject of the meeting. This information is used to organise the meeting and for any business follow-up that may result from it.
Legal basis: steps taken at your request, then our legitimate interest in following up a business relationship. Retention: 3 years from the meeting.
When you fill in a form on our website
Depending on the form: your name, email address, company, job title, phone number and message. This information is used to answer you, to send you the document you requested, and for any business follow-up that may result from it.
When you request a document, it is sent to you through a personal link. We record when it is viewed (date, truncated IP address, browser) for 6 months; the link itself is kept for 2 years.
Legal basis: steps taken at your request, then our legitimate interest in following up a business relationship. Retention: as for prospecting below, 3 years from your last contact with us.
When you subscribe to our newsletter
Your email address and, if you provide it, your first name. Your subscription only takes effect once you have confirmed it, through a link we send you.
Legal basis: your consent, which you can withdraw at any time through the link in every newsletter. Retention: until you unsubscribe. After that, we only keep your address and the date you unsubscribed, so that we do not write to you again.
When you apply for a job
The information in your application is used for recruitment only. Since 5 November 2026, it has been kept separate from our sales tools and is never used for prospecting. Applications received before that date may have been recorded in our former customer relationship tool; they will be deleted from it at the latest when that tool is shut down, in early 2027.
Legal basis: steps taken at your request. Retention: 2 years from receipt, then automatic deletion.
When you visit our website
We measure the website’s audience with Google Analytics. Without your consent, Google Analytics sets no cookies and only receives technical signals without any identifier, which are used for overall statistical estimates. With your consent, given through the banner shown on your first visit, it measures the website’s audience using cookies. You can change your choice at any time through the “Manage consent” link.
When we contact you in a professional context
We may process your name, job title, business contact details and the history of our exchanges. This information comes from our previous exchanges, from public professional sources, or from your company.
Legal basis: our legitimate interest in making our solutions known to professionals who may have a use for them. This interest has been assessed in a written balancing test, which you can request. Retention: 3 years from your last contact with us. After this period, the data is automatically deleted from our prospecting tools. In our former customer relationship tool, which is being phased out, it will be deleted at the latest when that tool is shut down, in early 2027.
When we exchange emails
Our internal sales tracking tool keeps a copy of our business emails, so that the history of a file can be retrieved. Mail unrelated to a business relationship is excluded before anything is recorded.
Legal basis: our legitimate interest in keeping a record of our business relationships. Retention: 5 years, in line with the limitation period applicable to commercial matters. After that, the copy is automatically deleted from this tool.
This period applies to the copy held by our tracking tool. The original messages remain in the business mailboxes of their recipients, whose retention follows the archiving rules of our email service.
What we do not do
By choice, not by omission:
- Messages sent from our own tools contain no tracker. We do not know whether or when you opened an email we sent you this way. Our former customer relationship tool, which is being phased out and is due to be shut down in early 2027, still measures the opening of the few messages it sends; this will stop when it is shut down.
- We do not sell or rent your data.
- We make no automated decisions about you. No scoring, no profiling.
- When we record that a document we sent you has been viewed, your IP address is truncated before being written: it cannot be used to identify you.
Who else has access
We use service providers that process some data on our behalf:
| Provider | Purpose | Location |
|---|---|---|
| OVH | Hosting of our servers and our email | France |
| WP Engine | Website hosting, with its content delivery network | United States |
| Encrypted backups, calendar, website audience measurement, embedded YouTube videos, protection of forms against bots (reCAPTCHA) | United States | |
| HubSpot | Customer relationship management | United States |
| Anthropic | Help with writing and summarising | United States |
| Notion | Internal notes and meeting minutes | United States |
| Slack | Internal team messaging | United States |
Data entrusted to providers based in the United States is transferred, depending on the provider, under the standard contractual clauses adopted by the European Commission, which Google, HubSpot, Anthropic, Notion and Slack include in their data processing terms, and under the EU–US Data Privacy Framework, to which Google, HubSpot and WP Engine declare that they adhere.
Your rights
You have the right of access, rectification, erasure, restriction and portability, and the right to object at any time to the processing of your data for prospecting purposes.
To exercise them, write to . We reply within one month.
Every prospecting message sent from our tools also includes a link to stop receiving them, which takes effect immediately. You can also, at any time, ask us to stop writing to you by replying to any of our messages.
If you are not satisfied with our answer, you can lodge a complaint with the French data
protection authority, the Commission nationale de l’informatique et des libertés (CNIL),
3 place de Fontenoy, 75007 Paris, France — cnil.fr.
Security
Access to our internal tools is restricted to our staff, and protected by a password and a second authentication factor. Our backups are encrypted.
Changes
This policy may change. The date below shows when it was last updated.
Last updated: 12 November 2026.